Page 12 - StanleyStella

Great partnership Dealer support. For real.

deserves a great

service. Our support takes many shapes: expert
advice from our decoration specialists, our
customer care or our sales team, as well as
We strive to deliver top-quality products and guidance from our trade marketers to help
believe our service to to our partners should partners design outstanding showrooms. Our
match that same standard. Our commitment is Communications team provides the tools to
to provide an unmatched customer experience, drive their growth, empowering them to elevate
continuously raising the bar and refining every their business.
aspect of our collaboration. We focus on long-
term relationships, prioritising partner success
as the key to our own. Radically
customer centric.
When you know each

other, you work better At Stanley/Stella, customer centricity is at

together. the heart of everything we do. We prioritise
both partner and customer needs, constantly
improving our service. Our local teams
across Europe work daily in the field to better
We believe strong relationships are the understand local market challenges, while
foundation of successful collaboration. By expanded warehouses ensure faster delivery
sharing a common vision and journey, we can and a better customer experience. Customer
achieve more together. At Stanley/Stella, we excellence is part of our culture, and that’s why
act as proactive partners and trusted advisers, it works.
helping our partners create greater value
together.

Believing in service is one thing; pushing for customer excellence every day ←
is another. That’s what Massimo and all Stanley/Stella teams do, ensuring
our service is as smooth as our cotton.

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